Reply to: Comcast announces discounted high-speed Internet for Snohomish County low-income residents
The article fails to mention that you cannot be or have been a Comcast customer for the last 90 days. This program is not advertised very well to those who could benefit from it.
I fall under multiple of the qualification requirements, however, when I finally received my housing assistance I needed internet service and my options were limited to basically just (the high cost) Comcast, so I was stuck signing up for service with them. That was less than a year ago.
I just now learned of this discount program. When I inquired with Comcast about info for it they said it was the "government agencies" responsibility to advertise it/get the info out.
I receive multiple services that qualify and have never received info on the program.
The discount would be a huge financial help, but because I already have service (at a financial struggle) I cannot get it. That hardly seems fair and seems kind of discriminatory.
What about people whose financial circumstances suddenly change? Or, like me, finally receive housing assistance after being on a waitlist for years (though I meet some of the other qualifications)?
It really sucks given the poor advertisement of the program.